Integritetspolicy

Privacy Policy

1. Data Controller

WoodHouse i Tranås AB is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection legislation.

This Privacy Policy explains how we process personal data when you visit yasakatabletennis.com, make a purchase or otherwise interact with us.

Contact details

WoodHouse i Tranås AB
Spårgatan 3, 573 38 Tranås, Sweden
Email: customer@woodhouse.se
Phone: +46 (0)140-56400

2. Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

• Contact information:
  Name, email address, telephone number and billing or delivery address.

• Order and payment information:
  Purchase history, order details, transaction references and payment status.

• Customer communications:
  Information you provide when contacting us.

• Technical information:
  IP address, browser information and website usage data collected
  through cookies and similar technologies, including Google Analytics
  where permitted.

Payments are processed through Klarna and card payment service providers. These providers may process your data in accordance with their own privacy policies.

3. How and Why We Process Your Data

• Orders and deliveries:
  To process payments, deliver products, manage returns and provide
  customer service related to your purchase.
  Legal basis: Performance of a contract.

• Accounting and legal obligations:
  To comply with applicable accounting, tax and other legal requirements.
  Legal basis: Compliance with a legal obligation.

• Website functionality and security:
  To maintain the website and protect our services against fraud,
  misuse and security threats.
  Legal basis: Our legitimate interests in operating
  a functioning and secure website, where these interests are not
  overridden by your rights and interests. Consent is obtained where
  required for cookies or similar technologies.

• Website analytics:
  To understand how visitors use our website and improve its content
  and functionality.
  Legal basis: Consent for non-essential analytics
  cookies and related personal data processing.

• Newsletters and marketing:
  To send product information, offers and newsletters.
  Legal basis: Consent or, where applicable law permits
  marketing to existing customers without prior consent, our legitimate
  interests in promoting our products. You can object to direct
  marketing or withdraw your consent at any time.

Providing certain personal data is necessary to complete your order. Without the required information, we may be unable to fulfil your purchase.

4. Sharing and International Transfers

We may share personal data with payment providers, shipping companies, IT and hosting providers, analytics providers and public authorities where necessary to provide our services or comply with legal obligations. We do not sell your personal data to third parties.

Service providers may process personal data on our behalf or act as independent data controllers, depending on their role and the services they provide.

If personal data is transferred outside the European Economic Area (EEA), we will ensure that the transfer complies with applicable data protection legislation. This may involve an adequacy decision by the European Commission or appropriate safeguards, such as the European Commission's Standard Contractual Clauses, together with supplementary measures where necessary.

You can contact us for information about any international transfers affecting your personal data and how to obtain a copy of the applicable safeguards.

5. Data Retention and Cookies

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law. Retention periods depend on the type of information, the purpose of processing and applicable legal requirements.

Accounting records are retained in accordance with Swedish accounting legislation. Other order and customer service information is retained for as long as necessary to manage purchases, returns, complaints and any related legal claims.

Personal data used for marketing is retained for as long as there is a valid legal basis for the processing. If you unsubscribe or object to direct marketing, we will stop using your data for that purpose. We may retain limited information where necessary to respect your marketing preferences.

Our website uses cookies and similar technologies to provide essential functionality and, with your consent, analyse website usage through Google Analytics.

Strictly necessary cookies are used to provide functions you request, such as the shopping cart and checkout. Non-essential cookies, including analytics cookies, are only activated after you have given consent where required by applicable law.

You can manage or withdraw your cookie consent through our website's cookie settings. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Blocking strictly necessary cookies through your browser may affect website functionality. Rejecting non-essential cookies does not prevent you from making a purchase.

6. Your Rights

Subject to applicable legal requirements, you have the following rights:

• Access:
  Request access to your personal data and information about how it
  is processed.

• Rectification:
  Request correction of inaccurate personal data or completion of
  incomplete data.

• Erasure:
  Request deletion of your personal data in certain circumstances.

• Restriction:
  Request restriction of processing in certain circumstances.

• Data portability:
  Receive personal data you have provided in a structured, commonly
  used and machine-readable format, and request its transfer to
  another controller where the legal conditions are met.

• Object:
  Object, on grounds relating to your particular situation, to
  processing based on legitimate interests. You may object to
  processing for direct marketing at any time.

• Withdraw consent:
  Withdraw your consent at any time where processing is based on
  consent. Withdrawal does not affect the lawfulness of processing
  carried out before consent was withdrawn.

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us. To exercise your rights, email customer@woodhouse.se.

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State where you habitually reside, work or where you believe an infringement has occurred.

In Sweden, the supervisory authority is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY): www.imy.se.

Contact details for supervisory authorities in other EU and EEA countries are available through the European Data Protection Board .

7. Security and Updates

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration and disclosure.

We may update this Privacy Policy to reflect changes in our services, data processing activities or applicable legislation. The latest version will be published on our website. Where required by law, we will provide additional notice of significant changes.

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details in Section 1.